About Us
Mission Statement
Grant County Animal Outreach is dedicated to providing safe shelter, compassionate care, and advocacy for animals in need throughout Moses Lake and Grant County, while educating and supporting our community in responsible pet ownership.
Vision Statement
Grant County Animal Outreach believes that all domestic animals deserve to be treated with respect and integrity. We will represent the animals with honesty and compassion. We will work with the community, rescue organizations, and foster homes on behalf of the animals to give them a second chance at finding a loving forever home.
Shelter Operations Leadership
Photo courtesy of Columbia Basin Herald
Cyndle Miller
With a deep commitment to animal welfare and the community we serve, Cyndle leads the shelter with compassion, integrity, and purpose. She works closely with staff and volunteers to ensure every animal receives attentive, quality care and every visitor feels supported. Her thoughtful leadership and hands-on approach help create a safe and nurturing environment where animals are given the opportunity to thrive.
Manager of Shelter Operations
Photo courtesy of Columbia Basin Herald
Serena plays an essential role in supporting the daily operations of the shelter with dedication and heart. Working alongside the team, she helps maintain high standards of care, organization, and safety for both animals and guests. Her attention to detail and genuine compassion help ensure the shelter remains a welcoming and well-run space for the entire community
Assistant Shelter Operations Manager
Serena Jewell
Our Story
Since 2007, Grant County Animal Outreach (GCAO) has proudly partnered with the City of Moses Lake and Grant County to serve the animals and people of our community. What began as a local effort has grown into a dedicated network of compassionate staff, Board Members, fosters, and volunteers — all united in improving the lives of pets in Grant County.
Through compassionate care, responsible stewardship, and strong community collaboration, we protect the health and well-being of every animal in our care while working to place them in loving, lifelong homes. We actively promote spay and neuter education to prevent overpopulation, utilize modern technology to reunite lost pets, and increase visibility for adoptable animals through community outreach.
GCAO remains committed to strengthening partnerships with local governments, staying responsive in times of crisis, and serving as a trusted resource for animal welfare. We fulfill this mission by fostering a professional, well-trained, and compassionate team dedicated to meeting the evolving needs of our community.
Our Future
GCAO envisions continuing to provide essential animal care services while expanding into a modern, improved facility. This future space would include updated dog and cat enclosures, a welcoming adoption area, retail space, and dedicated rooms for staff, volunteer, and community education focused on animal health and welfare.
As part of our long-term dream, we hope one day to incorporate an in-house veterinarian and offer low-cost spay/neuter and vaccination services to increase access to care for our community.