About Us
Mission Statement
To give shelter to the displaced and abandoned.
To give safety to the abused and neglected.
To educate the community on the importance of responsible pet ownership and care.
Vision Statement
Grant County Animal Outreach believes that all domestic animals deserve to be treated with respect and integrity. We will represent the animals with honesty and compassion. We will work with the community, rescue organizations, and foster homes on behalf of the animals to give them a second chance at finding a loving forever home.
Operations Leadership
Cyndle Miller
Manager of Shelter Operations
With a deep commitment to animal welfare and the community we serve, Cyndle leads the shelter with compassion, integrity, and purpose. She works closely with staff and volunteers to ensure every animal receives attentive, quality care and every visitor feels supported. Her thoughtful leadership and hands-on approach help create a safe and nurturing environment where animals are given the opportunity to thrive.
Assistant Shelter Operations Manager
Serena Jewell
Serena plays an essential role in supporting the daily operations of the shelter with dedication and heart. Working alongside the team, she helps maintain high standards of care, organization, and safety for both animals and guests. Her attention to detail and genuine compassion help ensure the shelter remains a welcoming and well-run space for the entire community
Our Story
Since 2007, Grant County Animal Outreach (GCAO) has proudly partnered with the City of Moses Lake and Grant County to serve the animals and people of our community. Over the years, GCAO has grown into a diverse network of compassionate employees, dedicated Board Members, fosters, and volunteers — all united by a shared commitment to improving the lives of pets in Grant County.
Through compassionate care, responsible stewardship, and community collaboration, we strive to protect the health, safety, and overall well-being of every animal that comes through our doors while working to place them in loving, lifelong homes.
We strive to promote public awareness and provide education to the community concerning the importance of spaying/neutering to prevent overpopulation. We will utilize the newest technology available to reunite lost pets with owners, to identify breeds and characteristics, to advertise the availability of adoptable pets, and to continue the education of ourselves and the public.
Grant County Animal Outreach will work to strengthen our relationships with city and county governments and to be responsive to changing community needs. We will be readily accessible in a crisis and be an informational resource. We will promote key animal issues by increasing our visibility in the community, participating in and supporting local events and causes.
Grant County Animal Outreach will fulfill these commitments by fostering a professional and compassionate staff and volunteer base through training and continuing education. We will maintain a strong and supportive Board of Directors.
Our Future
GCAO envisions continuing to provide necessary animal care services as well as expanding to incorporate a better facility. The newer facility will offer modernized enclosures for the dogs and cats, an inviting adoption area, a retail area, and conference rooms to provide education to the employees, volunteers, and community on the health and welfare of the animals in our care. Most importantly, the modernized structure would contain an in house veterinarian. GCAO aspires to provide low-cost spay/neuter and vaccination services to the public from the future facility to assist the members of our community that cannot afford the high cost of care in the area.